라이덤 세인트 앤스 페어헤이븐 호수 추천 호텔,숙소 찾기

“Nice hotel clean breakfast good quality and staff really nice”

“We took our 2 grandkids had an excellent time .”

“On arrival at 9pm I said I had a booking and that my daughter had dropped off my case earlier in the day. The receptionist said' I wasn't here theb". I showed her the booking on my phone, which confirmed I had paid. She said " have you got a booking number" I found 2 numbers on the email. They weren't the right ones. I legally booked through Agoda but this was not good enough as there was no email address on the booking. She would not check us in. I stood my ground and after waiting for 2 other couples who had arrived to be dealt with, there followed a very difficult situation. I told her that my husband had dementia but to no avail. A different staff member came and told us to leave. I said " so you are going to throw 2 vulnerable people our on the street. She said that there where plenty other hotels that we could go to to book in and threatened to call the police. I became distressed and as a result so did my husband. He tried the handles on 2 doors which were locked. The first staff member came back and accosted him angrily "you tried those doors". She finally relented, looked at the email and checked is in. I noticed the next day that in very small print in the Terms and Conditions, I was asked to bring photo ID. To the management of Teavelodge, I will say this. In order to prevent a repeat of the horrendous safeguarding failure that has been in the news, you have certainly taken your eye off the ball when it comes to other safeguarding issues such as ours. Think again and retain your staff to prevent a horrendous experience like ours occurring again.”

“Stayed here a few times & love it, there were a couple of things this time that weren’t great…. Faulty bathroom fan that kept us awake all night & toilet wouldn’t flush easily , saying that the location is fabulous & it’s very clean so hopefully these issues can be sorted ”

“Love Lytham so always enjoy staying there. The hotel room was fine and functional. Bathroom, however, could do with updating; the bathroom suite was very dated. The shower was hard to enjoy as the water fluctuated between hot or too hot regardless of the setting. Beds however very comfy and breakfast was super! Very efficient breakfast staff and lovely breakfast buffet. Booked the hotel as I got a reduced rate and have stayed before - so all in all we got what we paid for. Would look to book a boutique room next time with a more modern touch and bathroom. ”

“Good location, wouldn't recommend a the beating in our room was constantly not working and the room kept getting cold, the only way to get the heat on was to keep going to reception and asking them to override the setting of 4 degrees 😑 ”