“From the moment of arrival, the staff was rude and disrespectful. We booked a room at the hotel and was placed in an adjacent house two miles from the hotel. The property was clean but in decrepit condition. The entrance was littered with 5 inch pot holes. At check-in, were told our meals would be served at the main hotel but when we attempted to set a time for breakfast, we were told we had to eat at the home, otherwise we would have to pay extra for the hotel breakfast…”