미국 슈거 랜드 추천 호텔, 숙소 베스트 10

“Hotel is getting dated!, phone system do3sn't work properly. Can't call between rokms. Staff put you on hold for an exteremly long time.”

“I booked this hotel for 1 week, i have a baby. My baby spilled the milk on bed and i requested room service, the response was that we clean every other day, we wont be able to get to it because he we dont have enough staff. So looks like i will be sleeping tonight in spilled milk on bedsheet.”

“We had an event here. The food served for the evwnt was very good! All staff acconodating. Surrounded by restos and bars. Some parts just needed update and would have been nice to have complimentary slippers even if just for concierge floors. ”

“Very nice hotel. Beds were comfortable, breakfast was good, staff were very accommodating and helpful, and I loved all of the many nooks (with chairs and/or couches) where you could find a place to unwind. My only complaint was the WiFi and TV movie channels were very limited.”

“The housekeeping staff we're polite and very helpful. Had a small issue at check in but once resolved our stay was extremely pleasant. I will stay here again. ”

“Only complaint - Doors are loud when they close , you can hear them down the hallway . ”

“ Overall, the hotel is very clean, but unfortunately, the staff were mostly unfriendly and the level of service was disappointing. When the cleaning staff knocked on my door, she did not want to come into the room. Instead, she asked me to hand her the dirty towels and trash bags. I was quite shocked by this, as I have never experienced this kind of housekeeping service at a hotel. The breakfast was also disappointing. There were very few fruit options, and when I finally saw a banana, it had dark brown skin, so I decided not to take it. What bothered me most was the attitude of the staff. The gentleman working the night shift at the front desk was consistently friendly and welcoming, but most of the other staff members appeared unhappy and unapproachable. The hotel also has very poor soundproofing. I could clearly hear conversations from the hallway. For example, I could hear my son talking on the phone with his friend while he was in the restroom. There were also several situations where the staff seemed to lack basic consideration for guests. One housekeeping employee entered the elevator with her cart before allowing guests to enter first. In the breakfast room, a staff member even started mopping my table while I was still eating. Overall, I felt that the hotel may be a family-run business without sufficient professional hospitality training for its staff. The cleanliness of the hotel is a positive, but good customer service is equally important. Considering the price per night, I believe there are other hotels in the area that may offer a better overall experience and better value for the money. ”

“Good hotel for the money.. Proximity to stores/resturants is very convenient. I did have a slight mildew smell in my room upon arrival, but front desk staff was accommodating by providing room freshener. Overall good experience, would recommend staying.”

“Had a very clean and comfortable room.”