헤이스 루이스 필드 스타디움 근처 추천 호텔, 숙소 베스트 10

“I will start by giving the owner credit. After I left, he called me personally and explained that they had experienced communication problems through the online booking platforms. I appreciated the call and his willingness to discuss what happened. Unfortunately, the team did not demonstrate the same level of hospitality during my stay. When I arrived, I had not received the door codes. That issue was handled reasonably well. I sent a text, received a code promptly, and someone showed me to my room. The main problem occurred the next morning. One reason I booked this property was the promise of a good breakfast before a long drive, rather than the standard breakfast offered by a chain hotel. Another guest and I were downstairs trying to determine how breakfast worked. He had received a link to submit a request. I had never received the link. In practice, that did not seem to matter because nothing appeared to be happening anyway. I texted the staff, and after approximately 40 minutes of back-and-forth communication, they finally sent me the link. By that point, I had given up and needed to leave. This is a property with only three guest rooms. Communicating with guests about breakfast should not be complicated. A simple message asking what each guest would like and when they would like it would solve most of the problem. Even if the kitchen or staff were unavailable unexpectedly, the property could have arranged breakfast at a local restaurant and covered the cost. The response of “with all due respect” when I raised the communication problem was also a poor way to close the conversation. It came across as defensive rather than service-oriented. I suggested to the owner that a printed information sheet or QR-code system in each room would be an easy improvement. At present, the property appears to be struggling with both its technology and its customer service. The concept has potential, but the operating execution needs significant improvement. ”

“We have stayed at many motels-the beds were just perfect. Also great pillow combinations.”

“Stay at this hotel anytime I'm in the area staff is very friendly, Manager is great as well always willing and making sure customers have or get anything they need no problem...”

“I booked this hotel as it had great reviews, but they didn't match the reality. The room was clean enough, the WiFi was slow, the bed was too soft, there were loud people banging doors and yelling literally all night long until 6am. In the daylight I could see the parking lot had a lot of trash. Not a very nice place. The staff were friendly, though.”

“I always book at garden inns, they are the only hotel that cleans the rooms head to toe, never anything dirty which lets me sleep much more comfortably.”

“Needed a place for the night and this fit the bill! Clean and comfortable with a good breakfast offering.”

“The staff were super friendly at this hotel, nice room, great location for a travel stop between 2 cities.”

“The place was everything we needed. Breakfast a little more than we expected and the beds and pillows were so comfy!”

“Clean, efficient, comfortable. Breakfast is good for quick bites. Nothing fancy. Clean. ”

“No frills, but comfortable, clean, and pet-friendly hotel with easy freeway and downtown access. Great for a roadtrip with pets. Will definitely stay again on my next trip along that route.”