“Stayed at Hermes many times because of the location near to eating places &cafes. Breakfast selection is basic . Quality of food is basic as well,the nasi goreng was dried. This hotel needs an update with its interior in rooms and hallways . Such unpleasant smell when come out from the lift going to the room,must be coming out of the carpet on the hallway. ”

“Spacious room Clean Good service Fast action Best breakfast ”

“Hotel/penginapan si oke, tapi mbak resepsionisnya judes dan memperlakukan Tamu seperti orang yg belum pernah menginap di hotel. Mempertahankan receptionist seperti itu = merusak penilaian hotel”

“Horrible”

“I got standard room with price 135k. Overall it's value for money. However this you need to know. My room design is not a common hotel room design. Bed is near door, and bathroom is near windows. Most of other hotel room is vice versa. My room is not clean enough when I arrived but staff help to clean it after I complain. Staff are nice, hot water works, AC is working well. ”

“Hari pertama check in dapat kamar mandinya bau, telepon tdk berfungsi, extrabed tidak bersih. hari kedua sy minta pindah kamar, bantalnya agak berbau. Staff wanita di restoran tdk ramah, pelayanannya kurang baik, stok makanan prasmanan pada kosong karna lama bgt di refill nya. Utk view hotel bestt bangett”

“Hotel is very clean and staff are very polite. Next to coffee shop and restaurants so very easy to find food. Also next to Suzuya department store.”

“Sdh 3x menginap di sini. Hotelnya nyaman, staf nya ramah, hotelnya bersih, parkir kuas, lobby luas, lokasinya stategis di tengah kota dan di dekat dgn Danau Lut Tawar. Pemandangannya bagus bgt 👍. Keren ”