“Muy atento el personal ”

“Se encuentra en el centro justo frente a plaza botero que por las noches se llena de mendigos lo cual puede desanimar un poco, sin embargo, es bastante seguro. Por la mañana y tarde es una zona muy turística. Adicionalmente el bus del aeropuerto tiene au últimaparada justo frente al hotel. Se encuentra a una cuadra de la estación del metro. El personal da una excelente atención y los desayunos son espectaculares. Tiene una buena ubicación, el único problema es los mendigos por las noches.”

“It was ok. It looked like it started out right and then management just lost interest. I am a little picky but just lots of little details annoyed me. Like running out of coffee at breakfast. Like dirty windows. Like not putting enough staff on for breakfast when the number of guests is already confirmed. Terrible silicone work in the bathroom. So nothing major but just lots of little things.”

“Staff was very nice and probably the best thing about the hotel. Other than that I wouldn’t stay here again. Much better options around Medellín. Rooms are not quite at all, you can hear everything. There is no noise reduction. There was a very loud alarm that went off every day inside the hotel around 8-9am very annoying. No breakfast included. The tv was very difficult to figure out ( I travel an tvs are normally never an issue but here it was setup weird). Elevator out of service one day and I had to walk up to 9th floor after being out all day running around comuna 13 I will say room is clean and decent but feel better value is found elsewhere ”

“Excelente atención en el restaurante. Estuvimos atendidos por una muchacha de nombre Stephany muy diligente y amable.”

“I ended up leaving cash in the room and when I went back and let the front desk know, he more or less said that if it was true why did I come back later? I was extremely offended and he backtracked. I won't recommend this place as they are dishonest and will steal anything you leave behind! ”