토요코인 히로사키 에키마에

快適に滞在出来ました

駅から近く、清潔です。 スタッフさんが親切でした。

Arrived before check in time hoping to leave my luggage and then run for the bus to the hirosaki park. There were one set of customers at the counter, one lady staff serving. No one waiting behind me. When it was my turn, I asked to leave my luggage, the lady insisted twice I need to check in, at the machine, instead of serving me at the counter when there was no one else in the line. Fine, I used the machine, at the last step for payment, the machine failed to accept my card, which is the only card I've been using for all card payments in my Japan trip. By that time, there was a new set of customers arrived and the lady served them at the counter! I patiently waited for the lady. One of the customers being served saw me, they are obviously loyal customers of this hotel and told me their machines are known to always have problems with some cards. Once they were finished. I asked the lady to help. She told me to come to counter, I asked her do I need to cancel my progress on the machine, because I already entered all my details and scanned my passport, she checked her iPad and started operating on the iPad, I get that as they can access information from the machine and just handle the payment manually, but NO, she handed me piece of paper to fill in my name, asked for my passport, and everything has to start again! It wasn't yet check in time, but I honored their request to do the check in process just to store my luggage (a lot of hotels in Japan just give you a tag for collection, after they confirmed you have a booking), but they have insisted me to use the machine, when they should know they have regular problems with card acceptance, and that no one else was waiting in line. I waited in line, not being served, spent more than double the usual time for full check in, even the people came later than me were happily served before me. I was less patient because I had to run for the scheduled bus. But there is obvious problem with their check in process, and please, fix your stupid machines!

弘前駅に隣接しており、しかも各観光地へのバスでのアプローチに超便利な弘南バス・ターミナル（旧イトーヨーカ堂ビル）までは徒歩数分と、鉄道・バス利用者には最高のロケーションです。しかも、１階フロントには何回も自由に利用できるスーツケースロッカーがあるので、観光するための拠点としての利便性は抜群です。（ただし、バスを使いこなすためには、駅前の観光センターでの市内地図とバス案合を入手は必須）駅前には数件のビジネスホテルがありますが、朝食付きで、この宿泊料金は非常にコストパフォーマンスが高いと思います。

弘前公園のさくらまつりへ。 弘前公園の近くのホテルにしようか悩みましたが、今回は公共交通機関を利用した旅だったので、基本的に路線バス&徒歩で移動になるだろうからと、駅前のこのホテルにお世話になりました。 結果、どこへ行くにも弘前駅前からバスが出ているので、すごく便利でした！この日は満室だったようですが、エレベーターも2基あり、朝食やチェックアウト時間帯もほぼ待つことなく乗れました。