락포트 텍사스 해양 박물관 근처 추천 호텔, 숙소 베스트 10

“ I had the worst experience here. I have never been so disrespected staying at a hotel before. After a long night of fishing me and my bf went back to our hotel he was hungry so conveniently they had noodles to buy. As we waited at the front desk from someone to check us out the employee Matt came out from the back after a min of us waiting and proceeded to sit at the opposite desk we were waiting at. He did not greet us or say not even one word to us as we stood there for 2-3 more mins. Feeling ignored and honestly just dumb waiting my bf finally got fed up and asked him hey can we pay for this since we have been waiting and he told us “maybe” I was in shock when he said that and left us waiting another 2-3 mins and asked us our room number and also if we were paying cash or cc. My bf told him tap and after a minute he said it wasn’t working so we just finally walked away. Feeling very disrespected I went back down to buy the noodle and ask if he was the manager. When I asked he looked at me like that was dumb question and I asked for the GM info he refused to give me any info just her name. I repeatedly asked for her info and he cussed and me saying the F word to me and said we were to him and I said then your manager can pull the cameras and if it has audio they can hear how you were treating us. He constantly was dismissing me and just saying leave lady. I walked away back to my room and the next morning I went to speak to Melissa the GM and she was great and very professional and profusely apologized for the way he acted and that he should have never treated us that way. Overall the hotel was great the experience with your employee Matt was terrible I really hope that this reaches the right person and there are consequences for his actions.”

“I can say enough about Jennifer she was kind friendly and went above and beyond to help me. We were coming late from San Antonio Friday and we were put in an upstairs unit even though we requested downstairs. Jennifer made that happen for us. We are fishing enthusiasts and the ease of a downstairs room was perfect. Thank you again for accommodation. She is a must keeper on your staff.”

“No one there place run down and sum weirdo walked up on me looking into car and went back into his room ”