엘레나 게스트하우스 앤 리조트은/는 방문객에게 완벽한 서비스와 필요한 모든 서비스를 제공합니다.차량을 이용해 방문하시는 투숙객은 숙소에서 제공하는 주차 공간을 이용하실 수 있습니다.흡연은 지정된 구역에서는 허용됩니다.엘레나 게스트하우스 앤 리조트의 모든 객실에는 편안한 숙박을 보장하는 편의 시설 및 편의용품이 제공됩니다.일부 객실에는 에어컨 또는 린넨 서비스가 갖추어져 있어 보다 쾌적한 숙박을 경험할 수 있습니다.

“We were scammed by one of their former staff members. When we arrived at the resort, the owner told us that our booking was not in their system, even though I had a booking confirmation. What made me suspicious was when the owner said that the booking might have been under another account, possibly the account of their former staff member. The owner even mentioned that I had paid through GCash, which means that their former staff member had actually received the payment. What I find concerning is that the owner is still communicating with this former staff member, despite the fact that this has apparently happened several times already. It is also concerning that these incidents were allegedly tolerated despite the owner being aware of them.”

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