아가디르 아틀라스 학교 근처 추천 호텔, 숙소 베스트 10

“We have booked at this place second time,because we have felt welcomed and enjoyed our stay first time.Very friendly and welcoming host.”

“ We chose Pickalbatros because we had seen the chain prominently in Egypt and wanted to try it. This hotel is relatively new, beautifully designed and has enormous potential. We have stayed in 5-star hotels in Egypt, Tunisia and Morocco, so we are not expecting European standards. We know what good 5-star hospitality looks like in this part of the world. Sadly, this hotel did not live up to it. There are genuine positives. The reception area is lovely, the lobby is a beautiful space to relax in the evenings, the rooms are a good size and the food has good variety. The desserts, although limited, are excellent and there is ice cream all day. The all inclusive bars have drinks menus – including mocktails so the non drinkers also get to know their options! The balcony overlooking the pool and sea is possibly one of the nicest and most relaxing areas we have experienced at an all-inclusive. The views are stunning. Unfortunately, the service is a very different story. Check-in immediately highlighted the lack of guest care. We had to make payment at a separate desk and the card machine lost its Wi-Fi connection multiple times. While we waited, 2 other large groups received pool towel cards. When our payment finally went through, we were told there were no towel cards left. No alternative was offered other than returning later, so we went without pool towels for most of the afternoon. The hotel's system failed, yet we were the ones inconvenienced. There also appears to be a significant drainage/sewage smell problem. We frequently noticed a sewage-type smell around the hotel and experienced it in our room. When we complained, the reception ‘manager’ came to our room, insisted there was no smell and said he knew every room "like the back of his hand". We later heard other guests complaining about smells in their rooms and even being moved, so the response felt incredibly dismissive. Housekeeping and maintenance were particularly frustrating. One day our room was not cleaned and we had no fresh towels. We complained 3 times and were repeatedly told someone was coming. Nobody came. On the 4th complaint, we were told housekeeping had gone home and we would have to wait until the next day. Only when we refused this solution, did housekeeping miraculously return within 10 mins. Our shower was also overflowing, making it impossible to shower properly. Again, we complained 3 times and explained the problem each time. On the 3rd occasion, I said I would stay in the room until somebody actually arrived. Someone appeared within 10 minutes. If it could be fixed that quickly, why did it take 3 complaints and us refusing to leave the room? The lifts are inadequate for the number of guests. We spent a huge amount of time waiting, often allowing full lifts to go past. Although the stated capacity is 8, 6 adults is realistically the maximum comfortable number, and a buggy reduces this further. We repeatedly saw bellboys get into lifts while guests were waiting, making the queues even longer. The lifts are also at the ends of long, dark corridors, which is hardly a welcoming experience. The animation team were another example of the wider attitude towards guests. Throughout our 10-day stay they were almost invisible, with very little effort to engage guests or create any atmosphere. What really summed it up was seeing a member of the animation team walk straight in front of a queue at the pasta station and join the front. It may sound like a small incident, but it was telling. If the people responsible for creating a welcoming guest experience show so little consideration for guests themselves, it says a lot about the standards and culture of the hotel. Bar service was also frustrating. At times there were up to 4 people behind the pool bar but only 1 usually serving. Staff often appeared more interested in talking to each other than serving guests. Soft drinks regularly ran out, there was no beer at the pool bar for a couple of days and th”

“호텔은 친절하고 깨끗하며 깔끔했습니다. 고객 관계 담당자인 레다는 매우 친절했고, 무료 객실 업그레이드와 깜짝 생일 선물은 정말 특별했습니다. 스파는 저희가 평소에 이용하던 스파에 비하면 기대에 미치지 못했습니다. 스팀룸 사용을 여러 번 요청해야 겨우 작동시켜 주었습니다. 대부분의 스파는 따뜻한 스팀룸을 사용하는데, 여기는 차가웠습니다. 물론 차갑긴 했지만 아늑하고 편안한 공간이었습니다. 월풀 욕조는 장식용으로만 설치되어 있는 것 같아 아쉬웠습니다. 호텔 레스토랑은 가격이 상당히 비싸지만, 좋은 위치 덕분에 다양한 음식을 제공하는 현지 레스토랑들이 많아 80% 정도 저렴한 가격으로 식사를 즐길 수 있습니다. 호텔 조식은 괜찮았지만 특별히 훌륭하지는 않았고, 정통 영국식 아침 식사는 없었습니다. 호텔 수준에 비해 레스토랑 직원 교육은 훨씬 더 높아야 할 것 같습니다. 예를 들어, 기본적인 아침 차를 제공하고 손님의 특별 요청(차가운 우유로 주세요)을 듣고도 커피에 따뜻한 우유를 따로 내주는 것은 기본적인 예의조차 지키지 않는 것입니다. 매일 다른 직원이 같은 요청을 반복해서 말했는데도 이런 일이 반복되었습니다. 저희가 느낀 유일한 (더 중요한) 부정적인 의견은 남성들이 여성들보다 훨씬 더 존중받는다는 느낌을 받았다는 것입니다. 이는 아마도 여성이 질문을 할 때에도 남성에게 먼저 말을 거는 지역 문화의 영향일 수도 있지만, 오늘날에는 용납될 수 없는 일입니다. 따라서 다음에 아가디르에 다시 방문할 기회가 있다면 더 뷰 아가디르에 다시 묵거나 소피텔을 고려할 것입니다. ”