카말간즈 훔 훔 폭포 근처 추천 호텔, 숙소 베스트 10

“⭐️⭐️☆☆☆ **Disappointing Experience — Not the Grand Sultan I Remember** I have stayed at Grand Sultan Tea Resort & Golf before and always considered it one of the better luxury resorts in Bangladesh. Unfortunately, my recent experience was quite disappointing, and I feel the overall standard has noticeably declined compared to my previous stays. The most concerning issue was **room cleanliness and housekeeping**. The tea/coffee cup set provided in my room was visibly **stained and appeared to have been previously used without being properly cleaned**. I have attached photos for reference. The area underneath the bath mat was also very dirty and clearly had not been cleaned properly. These are basic housekeeping standards that I simply would not expect from a property positioning itself as a five-star resort. The **food quality was another major disappointment**, particularly the breakfast. Compared with my previous experiences, the breakfast menu and overall quality have deteriorated noticeably. Some of the dishes did not feel up to the standard I would expect from Grand Sultan. Even the **Nasi Goreng**, which should be a signature-style dish, was not what I would expect from an authentic preparation. Another dish was served with what appeared to be **peanut butter on top of the chicken rather than actual peanuts**, which was quite strange and disappointing. There were also some smaller details that may seem insignificant individually but make a difference to the overall experience. I noticed that **artificial/plastic flowers are now being used instead of fresh flowers as before**. For a five-star property, these little touches matter because they contribute to the sense of luxury and attention to detail. To be fair, the resort still has a beautiful location, spacious property and a peaceful environment. However, **a five-star experience is about much more than the building and surroundings**. Cleanliness, food quality, presentation, attention to detail and consistency are equally important. Sadly, my recent stay did not live up to the standard I had experienced from Grand Sultan in the past. **It feels like the resort has lost some of the attention to detail that previously made it special.** I sincerely hope the management takes these observations seriously and works to restore the standards that made Grand Sultan worth recommending in the first place. **Overall: disappointing, particularly considering the five-star positioning and the standards I had experienced here before.**”

“The resort and surrounding area are beautiful. But the food needs improvement. Geyser should function more properly. Smart TV is not available in high end rooms”