켈틱 매너 리조트

On arrival this hotel has the wow factor but after spending a night here it is just another typical large hotel. The checking in process was straightforward but slow and we proceeded to our room on the tenth floor. The first thing we noticed is that there are only three lifts which is not enough for a hotel of this size, on the course of our travels in Europe and Australia there would have been double the number. The room was spacious and well furnished with three chairs which were welcome. The only niggles were that the mattress was very firm for us but that is a personal thing as were the pillows. In the bathroom an escutcheon on the door handle wasn’t fitted due to a loose screw, the screw fell out and we replaced the escutcheon. Our friends who were staying had ordered a cream tea and they asked us to join them, it wasn’t a cream tea as such. There were scones and cream but an assortment of scones, sandwiches and savoury items (* items in total for two people) but sadly very little thought had been put into the choice of items. Quantity is not a replacement for lesser quality items. Breakfast was typical of a good hotel buffet with plenty of choices. The worst part was that I lost the room keys and another set was produced for us BUT the original set were not cancelled. Fortunately after retracing where we had been we found them and they still open our room door. If someone else had found them the key holder had our room number and our surname, this was not acceptable and no apology was given when the front desk was informed.