호텔 루트-인 코모로

お部屋もお風呂も清潔感があり快適に過ごせました。部屋に忘れ物をしましたが、お電話くださり助かりました。

市内の懐古園はすぐ近く、東の軽井沢また西の上田城跡そして足を延ばして鬼押し出し園まで行くとしても、道中を気にする心配はない。加えてホテルより山側に登れば、リンゴ園が点在し多様な行動の基点となる。

I want to start by saying that the staff here are absolutely incredible - very professional, helpful, curteous and kind. The breakfast ladies were especially wonderful I have onyl good things to say about the personnel here. I was going to stay at a newer hostel by the train station but I'm glad I chose to stay here even though it is a little further away. My only two feedback points is 1) I wish the women and mens baths were rotating, the womens seems to only be in the basement and the photos of the larger bath was what made me want to book. That said, I understand RouteInn service business travel which is predominenantly men. I also really liked that even though the womens onsen was smaller/less appealing, the water was great and the shampoo/conditioner/body wash provided felt premium. 2) I regret booking via Agoda as the customer service was not helpful. Agoda uses a third party, Rakuten to create bookings - it was very convoluted to amend a booking error so instead of spending a restful evening at the hotel I spent 4-5 hrs on the phone trying to resolve a booking error that continued into the morning. Again teh staff here were great, however the experience with Agoda was incredibly frustrating and tedious , although the staff at Agoda tried to help the fact that it is tied to a third party (Rakuten) made the process very stressful.

丁寧な接客、綺麗な個室、 大風呂あり、丁寧な部屋清掃 24時間出入り可能、 朝食ブュッフェ美味しい

国道沿いの建物なので車移動の方にはおすすめです。地方だと1人用の部屋も空間に余裕がありますね。周りに大きな建物がないので空がとても広くて気持ちが良かったです。