에메르시아 호텔 & 리조트 바투상카르

Pertama kali menginap di sini dari padang. Kami check-in jam 3 sore karena sudah lelah posisi horden tertutup. Selama dikasur kami mencium aroma bau pesing dan ada helaian rambut di balik bantal pada kasur tersebut krn lelah kami tetap beristirahat dalam kondisi masih penasaran. Pagi setelah sarapan jam 10 pagi pagi buka horden dan ternyata ada bercak ompol pada kasur. Langsung kami laporkan. Alasan dari pihak M dan F sebagai kondisi F sedang Flu atau tidak enak badan jadi tidak mencium aroma tersebut. Kami tidak menerima alasan apapun. Kami posisi sudah mau check out. Kami diberikan check out waktu sampai jam 2 siang dan complement 2 kue dan ucapan permintaan maaf dari mereka. Lantai 5 Kamar 509 Saya harap hanya saya saja yang mengalami kejadian ini. Untuk customer yang lain mohon sebelum cek terlebih dahulu kamar yang kalian tempati ya. Semoga ini membatu

easy check in/out.. nice hotel with nice view.. change room due to stinky water supply in bathroom.. fast & helpful staff

Friendly staffs from reception to bell boy to cleaners. However, cleanliness for the toilet need to buck up. Toilet bowl area had thick yellow stain , shower area have lots of mold. That's the only thing that disgust me. Room service food was not as expected for a hotel standard. They don't even have any drinks like coke, Fanta etc as all out of stock. Ordered vanilla milk shake and it tasted bad!! Stayed 5 nights. Only ordered their room service once and that's it. Breakfast was also so so. Only went down once and that's it too. Didn't get to rest well as it's very noisy. Their guest are noisy with children running along the aisle outside our rooms and even using hp loundly outside our room as early as 7 am! Their staff will be outside the room aisle pushing big trolley. Very very noisy! Sadly , this is their standard for the best hotel they have there .

View sgt bagus, saya bisa melihat melihat gn marapi dari kamar. Sarapan variatif lumayan enak.

All amenities are provided, the rooms are spacious and well-equipped, clean, and comfortable. I think it's a good hotel for the price. If I had to mention any complaints, it would be that the lighting in the rooms is a little dim and the water temperature in the shower is a little low.