이사벨라 젠 호텔 앤 레스토랑 코퍼레이션

Slightly overpriced given the conditions of the room e.g. no windows, etc. But there wasn't many hotel choices in Santiago. No blankets provided (even after requested) - only a thin bed sheet. Good buffet breakfast.

Stayed here for 2 nights with my kids and siblings to celebrate my brother’s graduation. Food was great. Kudos to the Chef. First night was fun, kids swim but the second day while the kids swimming for maybe an hour they suddenly screaming and crying due to their rashes appearing on their body FROM SWIMMING. I had to take them to the ER together with one of their staff. To cut the story short- the front desk staff apologized and the manager reimbursed the hospital bill. We would still stay here again kasi masarap ang food nila but we will be very cautious of using the pool next time. .

Recommended by family and friends as the best choice among all the hotels in Santiago and Cordon. We spent five nights and found the staff to be exceptional. Always cordial, very well mannered, friendly and helpful. A good selection of food items were available during the daily morning buffet, and menu throughout the day. Would recommend the pool view rooms in order to mitigate traffic noise. The hotel is used quite a lot for conferences, workshops and special events, so there are always a lot of people around. The hotel also has ample parking.

I just didn't like the room they gave us, i requested a large bed but its just queen bed, and the place of the bed is not well. esp, they have to considered we have a 1 yr old kid. like there is a big space on the top of our bed, maybe because of the square pillar at the corner so the bed is not fit well or not in a good design of space. I'm just too worried because of maybe my kid will fall of the bed. Free bfast is quite good. :)

Our stay was great! However, our room was kind of hot. The aircon took almost 45 mins to make the room cold. The wifi was not accessible to our room. We also noticed sachets behind the toilet. We loved the simple spread of breakfast buffet of the hotel. We will still recommend this hotel to our friends.