라마다 바이 윈덤 콜롬보

Good staff. Mr Soupn, Neseeth etc were helpful in arranging new year party seats even all seats booked. Early check in... food was nice. House keeping was also good.

The hotel is quiet old but still well maintained. Staffs are good but I disliked their rigid policy for late checkout. Normally, this kind of hotel would allow late check-out but they were preety rigid about the check out time. They requested me 50 USD for late checkout. Regarding the hotel, hotel has some smell. You will get used to the room smell in a while. However, not a big deal. Anyway good place to stay. For those who have late flight, I think it is better to choose other hotel who are bit flexible with it.

We arrived at 7am after a long flight, traveling with young children, a 6-month-old baby, and my 80-year-old father. We had booked two rooms, but check-in wasn't until after 12pm. To manage the early arrival, we booked one of the rooms from the previous night so it would be ready for our family to rest. However, the hotel refused to let us check in, insisting that only the two adults named on that booking could use the room — the rest of our family, including the baby and elderly father, had to wait in the lobby. We explained it was only a matter of a few hours until the second room would be ready, but the staff argued with us and kept us waiting in the lobby for hours. Finally, around 10am, they allowed us into one room — but did so with a rude, condescending tone. As a mother with a 6-month-old infant who needed to be fed privately, this was extremely distressing. The hotel showed no empathy or flexibility, even in such a reasonable and urgent situation. When we requested early access to the second room as well, their response was simply: pay a full additional night’s charge. This experience felt less about policy and more about money. I expected basic understanding and humanity, especially when traveling with a baby and an elderly parent. Very disappointing

The location is excellent, the staff is friendly, and the rooms are clean. There is a good variety of breakfast options. Overall, it offers great value for the money.

It was value for money. Older rooms but refurbished. Gym and pool was good. Even Alhambra restaurant was great. We even had dinner at the restaurant after leaving the hotel. Parking spaces were not adequate. Staff were super supportive. Yes, would recommend anyone to stay in this hotel.