시나몬 레이크사이드 콜롬보

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Supun from guest services was excellent. Always with the welcome smile, Thank you for having me , next visit hope to visit with my wife,

N8ce clean room no view outside window no extra toiletries had to ask didnt like one big plastic water bottle should be smaller bottles if couple there was no sugar free drinks at the bar in reception area and iced coffee at pool area I ordered was very sugary and no ice friend ordered ch8cken from dining room menu it said it came with garlic green beans and mushroom sauce and mashed potato what we got was chicken served with hard cauliflower and zucchini and watery brown gravy sauce with no. mushroom I had ordered cheese and tomato panni it was very dry bread and I had been told it was to be toasted the pannii I also ordered a chocolate brownie wh8ch they brought at the same time as my panni so when I was ready the ice cream had melted that was served with the brownie

Fitness room is good but staff is not friendly in that room. Could not do a fast few exercises because of shoes. Bathroom is clean. Hot water is good. Towels clean. Buffett is good. Sandwich tea bar good. Bathroom could supply some more items like combs, tooth paste, more soap. Tv channels lacking and boring.

We were greeted warmly and we received help with our enquiries and bags upon arrival. We got leave our bags before check in which was good especially since we wanted to go on our tour. The rooms were adequately spacious and we had a lovely view of the lotus. Room was also well kept after we left each day. Our stay was comfortable. I just have a few things that I would expect of a 5 star hotel that although may be insignificant, it still makes my experience. 1. Toiletries - my expectation would be that the toiletries provided would match the number of guests on the booking. However, everything was for a single guest. Hotel also did not come with what I find is basic like toothbrush and toothpaste. 2. Cleanliness of the bathroom Again small but there would be grime near the spout of the faucet, white in colour and I am quite familiar which such stains— definitely can be removed. Given that water is what I’d be putting in my mouth for gargling, I find it highly uncomfortable when I see grime anywhere near the basin. The racks where you place your towel also have some kind of discoloration. Was unsure if it was because of natural wear & tear or it just hasn’t been cleaned but I just felt like unclean. 3. Water Temperature and shower head. The shower head was different, personally didn’t like how “wide” it would go. It was really difficult to find that sweet spot of warm. It was either painfully hot or cold. Took some trial and error and sometimes we would give up. Hotel was great for: larger groups, families, lovely views, customer service Value: definitely have stayed at better at lower price Location: drivers know the location fairly well