호텔 시키노야카타 하코네 아시노코

部屋に入るとヒノキの香りがし、バルコニーにヒノキの風呂がありました。３ベッドがあり床もヒノキ７で森林浴のようでした。ヒノキのお風呂に子供が３回も入りました。夕食はフレンチで妻は美味しいといってましたが私と子供は魚料理が好きではないのでコース料理ではなく 温かいステーキがあればいいと、朝食も貧弱でした。３泊しましたが上手に対応ができればまたいきたいと思います。

酒店很棒！工作人员服务都很好！环境清幽，房间里有温泉，阳台可以看到芦之湖，房间很舒适。酒店附近有公交车站。

非常新的溫泉旅館 屬於和洋式的服務與定位 主打的法式料理晚餐非常讓人驚艷 創意跟份量都相當剛好 吃得讓人非常舒適 早餐亦然 不會過分油膩的法式早餐 吃完身心都覺得REFRESH也滿足 每間房間都備有露天風呂 乾淨且舒適 相對來說大浴場就比較單調 但不影響待在房間放鬆的步調 房間整體和洋式設計 每個細節都很貼心精緻 陽台外的景致如果好天氣肯定很棒 讓人有很開闊的空間感 比較麻煩一點的是位置比較孤立 公共交通方式只能搭公車 而且下車後要步行頗長一段 飯店提供的接駁車一天只有兩個時段 如果無法在這兩個時段前往 就會有些麻煩 另外感覺以一間主打和洋式的溫泉旅館來說 服務人員的英文能力稍微有待加強 沒能很好的介紹法式餐點的各種食材與特色 但以一間剛開幕就遭遇疫情的旅館來說 肯定缺少相關的使用體驗 完全期待後續再入住時更完美的體驗 ! 大推薦 !

My experience with this ryokan is good but not great considering my other ryokan experience have been sublime. The key factor of selling to me as I read the reviews were the private onsen in the room and the French dinner. This is also located near Lake Ashi so a great way to explore and then mend your tiredness from the exploration. The check-in process was straightforward. The staff helping me spoke English to me. They provided me a oshibori that had a lovely scent to it and some hot tea. No snack to compliment the tea. I had to scan my passport in their machine and after they waited to finish my tea, they showed me to my room. The gentleman spoke Japanese to me which is no issue for me. The room itself is a very typical twin bed setup. They provided basket for the public bath, amenities in the room and some snack. The fridge had a bottle of water only to my surprise. There is a hot water machine and an nespresso machine. A comfortable couch and a great size TV. The bed were soft and the pillows were soft as well to my liking. I came around check-in time 4pm to enjoy the onsen overlooking the lake and the sun was just setting. A great view to sit and relax in. Dinner comes along, the most anticipated part of the trip. They sat me near the window. The course menu was provided in English as to be expected. The first one was served and to my surprise, they just defer to the menu to explain the meal. My experiences from the past has always led in a way where the server would try to see if they could speak Japanese to explain the dish. I have always been comfortable with those explanations. If for some reason I could not understand, then I completely understand just deferring to the menu as the explanation. I was not offered any proper explanation for majority of the dishes. Actually, I do want to know what fish I'm being served because I'm always curious and a bit of a gourmet especially when you serve me three fish dishes in a row and can understand a decent amount of Japanese especially food related. The flavor is somewhat fine, not very wow by it. They offered breads throughout service and refills as well. They switch up the staff to have an English speaker to me and they introduced my meat dish and dessert. All and all, I left unsatisfied and felt hungry... something I am not used to at a stay of a ryokan. I keep an open mind but that was suppose to be a highlight of the stay. Breakfast comes along and I'm greeted in English. As if they read my mind with the complaints lingering in my head, the person who took care of me properly introduced me my meal and what things were. Breakfast tasted a bit better than the dinner in my opinion. They offered breads and refills. I quite enjoyed their shokopan and their croissant, definitely wish I had more of those. All in all, I had a good stay but I wish it could be way better. I have noticed pets so I could see quite the appeal for other travelers or locals to come here. I do hope they improve and make the experience much more enjoyable for future travelers.

施設全体が新しい(2022年オープン)ばかりか、誰にも気兼ねすることのなく温泉を楽しめる部屋風呂、日本人の口に合うよう創作されたフレンチ料理がすばらしかった。 接客に不慣れなスタッフもいるのだが、丁寧な応対に努めようという姿勢からか、不快感は無かった。