더랩 로버트슨

We had an absolutely wonderful time at The Lab. I have traveled both locally and internationally, and I can honestly say I’ve never encountered such an outstanding team. The staff were professional, incredibly helpful, and consistently courteous. They truly went the extra mile to ensure our comfort, and that level of service left a lasting impression on us. The food was also exceptional—every meal was of the highest standard, making our dining experiences truly memorable. We also thoroughly enjoyed the massages at the little spa; they were just what we needed to unwind. However, there are a few areas where improvement could make the experience even more special. Although everything was spotless, the rooms and spa facilities could benefit from some refreshing. For instance, the basin was damaged, and the bathroom grout could be cleaner. The outdoor furniture was weathered by the sun, and the voice command system didn’t seem to work as expected. The box beds were slightly loose, and we noticed some damp spots on the bathroom walls. The rooms themselves, though modern, felt a bit too stark with the cement-heavy aesthetic, and the blinds were quite worn. None of these issues detracted from our overall enjoyment, and we still had a fantastic stay. However, given the premium pricing, a bit more attention to these details would elevate the experience even further.