“It was clean and nice... i would stay again”

“I recently stayed here and #1 No matter if you are Handicapped or not, they will NOT assist you with your luggage. #2 only 1 person is at front desk 24/7. # 3, the sofa bed in my suite was so dirty with bodily fuilds and food stains that I would not sit a trash bag on it. #4.The plastic air proof zippered bag with extra sheets and a blanket was ripped at 3 of the 6 seams, not very sanitary because they don't get washed if they were not used. #5 I wanted to take a hot bath and the water stopper in the tub would not work, so I took it out and there was huge hunk of numerous colors and type of hair. #6 They do not have an indoor pool!! As stated in on the website on Agoda! Small unattended pond out side filled with alot of debris and trash #7 BEWARE THEY WILL CHARGE YOUR CARD AFTER YOU CHECK OUT AND THEY DONT EVEN NOTIFY IN ANY WAY THAT THEY ARE CHARGING YOU, When asked why I had 2 charges on my card after I checked out 3 hrs before I checked my bank accounts and saw the 2 charges!!I I HAD ALREADY prepaid for the room on the 16th in Full.4 days prior to checkin. I also thought that the $20.00 room deposit was unheard of in today's market and I travel quite a bit and I haven't had a deposit less than # 75.00 in many years. Well the $350.00 charge I received unannounced I was told when I called them to find out why the 2 charges the girl put me on hold ans said wait I heard something and comes back and said the $250.00 was for a smoke fee, well I don't smoke and apon checking in when I entered the room it has a heavy smell of smoke and after seeing the couch it was probably some of the reason for the odor. I used more than half a large can of Lysol and frebreeze. I also purchased a candle and lit that to help mask the smell. And she never did answer what the other $100.00 charge was for?? So I disputed the accusation and that I wanted the charges reversed immediately, not only was the statement false but for them to take $350.00 out of my bank account WITHOUT ANY NOTIF”

“Excellent place to stay. They allowed me to check in a couple hours early. I had an issue with first room that assigned me (very dirty and not made up). They immediately apologized and upgraded me to one of the premier suites.”

“Party of 6 with young children. Excellent stay! Highly recommended!!!!!!!!!”

“This was a perfect stop for us to spend a night with kids as we travel back. Very. Clean, great staff and a great breakfast was a plus.”