“The hotel is well-located with easy access to bus and metro stations. The public areas of the property is charming, with a courtyard and pool, though it does show noticeable wear and tear. Staff were responsive and handled key issues quickly. However, we experienced two major incidents requiring room changes. First, the shower hose burst during use and couldn’t be repaired, prompting a move. The next morning, we discovered large bed bugs and stains on the sheets and pillows --blood and poop, which led to another room change (this time with an upgrade). Our clothes were laundered free of charge upon request given the severity of the situation, and staff offered an apology note with dessert. Unfortunately, we are still dealing with the aftermath of bed bug bites a week later. The final room was acceptable, though the shower controls were misaligned, hot water came from the cold setting, and the wrong showerhead would activate. Despite the staff’s efforts, these serious issues make it hard to recommend this hotel.”

“직원들은 세심합니다. 로비에 있는 웰컴 드링크와 초콜릿은 셔틀 버스가 아닙니다. 셔틀이 더 편안하고 자유롭게 탈 수 있는 서비스입니다.”

“호텔은 깨끗하고 조용합니다. 방은 크지 않지만 직원들은 매우 따뜻하고 도움을 주었습니다. ”