“In Durham, roads are uphill and down. Arrived train station, suggested to use taxi or Uber to go to the hotel. Overall good service and great breakfast at the hotel.”

“Hotel room that we stayed in needs a bit of attention. Wallpaper hanging off in places, bath with deep chips in it. shower screen very dirty and grubby and no kettle or water in rooms. Hotel reception staff were not very welcoming at all and the same at check out. Must say the breakfast staff and bar staff during the day were excellent and the breakfast was first class. Cleaners we passed always had a smile on their faces and were very friendly. The location is very good and would book again for an overnight stay. ”

“Very convenient hotel next to the motorway and a convenient base to explore Durham. There's a roadchef rest stop and plenty of parking next to the hotel and a fuel station with convenience store nearby. The staff was efficient and our check in was fast. Our room was clean and quiet. Internet is ok for checking email and updating social media but inadequate for video streaming. The street lighting and directional signage to the hotel needs to be improved as we missed the turn at night and had to make a big detour to make it back to the hotel. We also experienced a fire alarm which lasted 10-15 minutes because another guest was smoking. (Initially we thought it was the steam from our bathroom that triggered the fire alarm and we panicked.)”

“Nice comfortable and clean hotel. Bedroom nicely furnished and great shower. My only gripe is that the drinks are a bit expensive but other than that really enjoy my stays there.”

“Very good ”

“There was a bit of confusion about checking in, but got there in the end and having a nice stay”

“オイルヒーターが夜の11から翌朝の7時まで切れます。知らずに寝ていて風邪を引きました。クローゼットにある電気ヒーターを夜中は必ず使いましょう。 　また、バーの営業時間以外はホテルのフロント業務がないので、早朝のチェックアウトなど、自己責任でやり直しの効かない行動が求められます。”