“Excellent hotel, the rooms are massive and you stay in your own little lodge, ours had an amazing view of the volcano and was equipped with 2 comfy beds and air conditioning, a good distance from a few good restraunts and a quick drive into La fortuna, would definitely recommend ”

“Hot Springs very relaxing. Communication with staff in English was lacking. ”

“Very clean rooms. Hot springs are well made, enjoyed them. Beautiful property. Rooms are not that pleasing, its clean but maybe dated. We stayed there one night. ”

“The resort is awesome but few things needs attention. We got bigger room due to leak but other room had its own problems. The shower was not working properly and bed sheets had blood stains. The customer service at front desk needs to be more welcoming otherwise overall best hot springs in the area.”

“I stayed here for two nights in June and had a very nice experience, overall. I would recommend it to others, but there are a few problems that should definitely be addressed by the owners. Pros: The grounds are immaculate and stunningly beautiful. The cabins have an amazing view of the Arenal volcano. The hot spring pools are all of a nice size, with temperatures ranging from near scalding to about ambient temperature as you go down the hill. The staff are all lovely and very accommodating. I loved that there is a swim-up bar that is covered by a roof, so you can get away from the sun/rain for a bit, if necessary. Great cocktails. The free breakfast was delicious. Cons: With the exception of the free breakfast mentioned above, the food available in the two dining areas is really subpar. The quality of the ingredients left a lot to be desired, as well as the taste. They really need to hire a new chef and update their menu! For example, I ordered a pesto pasta, and it came out absolutely drenched in olive oil. There was a pool of oil left behind afterward. I also tried the Peruvian ceviche, and the dish I received had so little flavor (aside from way too much lime), that I couldn't even justify eating it. I ended up leaving the resort a few times to go eat good food in town (~15 min Uber ride away), which is really disappointing, inconvenient and expensive. The cold pool deck area had some lounge chairs for tanning, but many of the chairs were so old and worn out one couldn't sit on them. Also, there were no umbrellas to use for shade. These details seem like an obvious thing to me, so why were they missed? No towel racks in the bathroom of the cabin. Why?! The lights were broken/off in all of the little illuminated cabin number signs outside, so at night, in the dark, it was difficult to know which of the many identical cabins was mine. I walked up to the wrong one more than once!”