“The "but" is for 2 reasons. 1. Although there is hot water, our room on the ground floor had its hot water supply from a tank upstairs which is also where the switch for the water heater was and the staff didn't seem to appreciate that we preferred a hot shower, regardless of the temperature outside and often turned off the hot water without letting us know, not nice waking up to a cold shower. Kitchen staff was very friendly and accommodating but do with a bit of coaching on preparation of some Western dishes. However, remember they were under no obligation to prepare meals for us but happily did so at the request of some of the 9-member contingent of which we were a part.”