“호텔 위치 호텔에서 아주 가까운 거리에 지하철역과 기차역이 있어 이동이 아주 편리합니다. 호텔 컨디션 룸 상태 굿, 룸 청소도 매일 해주어 아주 청결하고 직원들 또한 너무나 친절 합니다. 여행하기 브뤼셀 시내 주요 명소(왕궁, 성당, 오줌싸게동상 등..)와 도보 가능한 거리입니다. 이동 경로에는 쇼핑센터가 몇군데 있으니 쇼핑하는 것도... 주위사항 호텔 내 보안은 아주 좋으나, 호텔 밖 상황은 많이 다릅니다. 일몰 이 후 대로변 전동킥보드 타고 대화를 시도하는 사람이 있다면 절대 무시... 대형 프랜차이즈(식당) 또는 거리에서 관광 지도로 위치를 물어본다면 절대 무시하시고, 만약 지도를 들고 있는 손으로 당신과 신체 접촉이 있었다면 무조건 소지품부터 확인바랍니다.(100%)”

“Design unique, good services fast check in ”

“It was really excellent.We really liked their english accent.Though very understanding it was very important that I spoke different languages.We had no difficulties whatsoever understanding them ”

“We have booked the Twin City View room which included a table and chairs and a nice view of Brussels. We arrived before the official checking time, and they found us a room, but the check-in was already not very pleasant, the gentleman that checked us in was friendly and polite but maybe new as he was struggling, his colleague did not even greet us when she was looking at what he did, and then went to deal with another person and told him to do this and that and she will do it if it did not work. Whatever he did was not working and she just told him: " I will do it after", without telling us to bear with her while she was finishing with another customer. When she came to help him, she kept repeating that he made a mistake... mistakes are human, no need to insist on that and putting your colleague down. Then the room... well, it was tinier than on the website, there was no table, just to small chairs on the side, no design rug... the bedroom was not set up as on the pictures.. the view was on the metro station and some cranes away. The most upsetting part was that the air con was never working, we were dying, none of the panels was working, there was not an once of air. We had 27C in the room at some point. The tablet to "control" the room has one pdf telling to use the panels - which did not work either. The windows were also not very cleaned which gave even more of a gloomy atmosphere of the room. The room was nice but not to my expectations especially when you pay £230 a night! The bar staff in the morning was really nice and friendly, which was not the case of the staff in the evening. The breakfast was also pretty unpleasant. First of the fresh salmon leaking near the ham platters was worrying for cross contamination, I suffer from allergy to fish and had to restrain eating anything near that platter of salmon. There was a pot with chicken sausages on the card but inside some pieces of shredded chicken. Also not really disable friendly as the lids are really heavy to lift. The atmosphere in the breakfast room was really gloomy and nobody saying hi/morning or smiling to the exception of the staff working in the bar area and in the omelette bar. Kudos to the free bottle in the room, the omelette bar, the pancakes. Warning, they never tell you at first but they take an holding deposit of €50 to cover any damage in the room... we had to enquire what it was when they asked to charge this on my card. On the top of the unfriendly start, it was quite unpleasant. The location is perfect, the hotel itself is lovely but there are a lot of work to do with the staff and keeping customers satisfied when they raised that the room they have does not look like what they paid for. We paid more to have that specific room and felt downgraded, maybe because we did not look as posh as the other customers (?!), just an assumption as somehow some staff were more polite or friendly with "poshier" people! I have stayed in a few Marrriot hotels before and this stay was a quite disappointing experience.”

“The room was clean but very small. Elevator is from the 1800. Staff were very helpful and awesome customer service ”

“출장을 왔습니다. 그냥 잠만 잘 수 있는 괜찮은 곳이었습니다. 불만이 두 가지뿐입니다. 샤워실에 곰팡이가 생겨서 청소가 필요하고, 호텔 자체와는 관련이 없는 무언가가 있습니다... 하지만 그 지역(도심) 주변 소음은 믿을 수 없을 정도입니다. 24시간 사이렌 소리가 울리고, 취객들이 비명을 지르거나 아이들이 놀거나, 십 대들이 전반적으로 시끄럽습니다. 6층에서도 밤에 잠들기 어렵습니다. 하지만 호텔 자체는 혼자 여행하는 사람에게는 괜찮습니다. ”

“매우 친절한 직원, 좋은 아침 식사(커피 제외...), 좋은 침구, 깨끗하고 브뤼셀 중심부와 모든 편의 시설에 접근할 수 있는 이상적인 위치에 있습니다. 같은 거리에 폐쇄된 보안 주차장이 있습니다.”

“Nice place but the staff are not so friendly ”

“Good location, small room and lower bed. But what got us, it was the smell around the corridor of the hotel.”