쉐라톤 그랜드 첸나이 리조트 & 스파

They have a beautiful property but I feel the staff aren't as warm as Kaldan and Intercontinental. They're more robotic in their ways. The last time we visited here, we were given a balcony room where our kid went to the balcony and the edge was open. We got frightened to the core and had a very difficult time coming out of the stress. The food here is the best and the overall facility is beautiful.

This is the 2nd time we stayed here. We stayed for 2 nights. Great location. Enjoyed the Spa. Pool is very clean. Their menu is good and we have tried various items. Highly recommend to try C Salt restaurant. The food is good. The staff and service are great. We really enjoyed it. Breakfast service can be improved. Especially on Sunday. We had bad experience with the service. No one helped us with breakfast. We ordered dosa and it didn’t come. We need water and very difficult to get noticed. Ordered filter coffee, they forgot and after 15 mins they noticed still we were waiting for it. Seems like every time we visit we have to asks for napkins. This is only on reef. I give the same feedback during check out. I didn’t asked for this but, they said they will look into why this happened and email me about it. I didn’t get any email after that and it’s been almost a month. I don’t think I will go and stay next time. I decided to try different resort. I don’t think it’s worth.

We chose Sheraton Grand Mahabalipuram expecting a calm, premium seaside resort experience at INR *** a night (including breakfast for 2), but it turned out to be quite the opposite. It was stressful and we just wanted to go back home. We recommend this place to anybody who thinks the price is worth for a transit hotel or to book in entirety for large events, but if you’re looking for true relaxation, this isn’t it. Pros: 1.The resort is clean 2. the food is standard five-star quality, breakfast was good 3. staff was polite and efficient 4.all amenities including the pool were well maintained. Cons: 1. It felt more like a crowded transit hotel than a relaxing resort. 2.Hardly any lounging spaces apart from the beach and pool sides. 3. Beach side is poorly maintained and extremely crowded during evening snacks — it felt more like a wedding venue. 4. The property was hosting events, so there was constant loud garrish music, furniture being dragged around, and nonstop movement of staff and equipment from check in at 3pm till we slept at night and there was movement of furniture even when we woke up at 5.30am. 5. Lack of privacy: the glass balconies in the rooms directly face other rooms, making it uncomfortable: a forced view of people changing clothes without draping the curtain, and there’s no proper sun cover so if you need peace you are confined to your room (ofcourse the sound of furniture being dragged is loud in the room as well). As for the villas, they face into a shared lawn where there is a large crowd walking in and out from the beach and back.

We stayed recently at the Sheraton Grand near Chennai. It's an excellent property with access to a private beach. Our room had a big sea facing balcony. The food, service and all amenities are outstanding. The staff is well trained and very helpful. Overall, a memorable stay.

While the hotel location was awesome, there is nothing great about the facilities in the hotel. limited entertainment activities, food was not that great.Taj fisherman's cove is much better in all terms though both are 5 star hotels