가너 호텔 토토와 바이 IHG

Good staff and very clean environment.

So I checked in pretty late and wanted to just take a bath and relax for the night, but when I went into the bathroom the bathtub was completely dirty with little black stuff everywhere. I thought if I ran the water over the black spots they would go away, but it didn’t . So I had to put my sandals on and take a shower instead of a bath . Which was disappointing bc I thought I would have been able to relax in the room but it just made me feel like the rest of room wasn’t cleaned correctly, so I was just comfortable all night . Every time I go to this hotel there is a different problem wrong with the bathroom . Hope I have a better stay and a cleaner bathroom next time, fingers crossed !

Staff here are always helpful, attentive and clean.

I stayed at the Garner Hotel for a week. I took a King Suite deal. My first assigned room was neat and as described. However, the room had a wet, musty smell (like the hotel overall) that I couldn't stay in with my allergies. I was offered a second room on the floor above which was acceptable. They made the bed daily. It was just me so not much mess to clean up. The bathroom sink was stoppered up so it wouldn't drain and the toilet seat was cracked. Also, not ADA compliant. Low toilet and shower is a step up and into. There's no grab bars when the soap gets slippery around your feet. I was a caregiver for many years so these things stand out to me. Breakfast was a nice setup on the 2nd floor. Clean and well maintained. Friendly staff. They did NOT wear gloves when cleaning up or stocking foods. But food was fresh, pretty much the same offerings daily. Eggs, breads, muffins, coffee, juices, ceareals, yogurt, fruit. Something for everybody. There's also a snack shop by the front desk for chips and cold drinks for purchase. I guess my main complaint is that this hotel has a water issue that you can smell in the elevator, the stairwell and the rooms. The renovation was done well but the musty water smell is a turn off. There is no pool and no on-site restaurant. I didn't have a chance to check out the exercise room. I would give it a 3 stars out of 5. Again, staff were friendly, helpful and kind. Thank you. Jc

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