봉쥬르 보뇌르 오션 스프레이

I travelled to Pondicherry and stayed at Ocean Spray for four nights. A unique property with well designed rooms with modern amenities including a fully functional jacuzzi. Pros - Swimming Pool, Room size, Amenities, Play Area and Activities for children. Cons - Slightly away from beach - only access provided by hotel, Bfast buffet is repetitive, staff requires more training on dealing with customers during rush hours, housekeeping and in room dining are a bit put off view slow service and difficulty in understanding your requirement. The FnB and Main Desk managers were really helpful in resolving issues. However, the locals employed as staff need to spruce up their hospitality quotient as well as learn a bit of English to understand the requirement of guests. Overall a great place to stay and could be more awesome with enhancement of services.

I had visited the property when the artificial lake was well maintained. The current visit, I found the maintenance is poor and worn down at many places. The air conditioner had just on and off with fan speed control but no temperature control. The pricing was very high, it is comparable to big names like Radisson, Marriott and Taj but quite opposite when it came to look and feel. The staff did manage the holiday crowd very well. Buffets were neatly stocked and never felt crowded during the xmas time. They did not have kids menu and given the price of the restaurant food we had to pay a lot to buy food for the kid unlike Taj or Radisson who give complimentary kid meals. Beach is also not directly accessible and you have to step into the fishing village and get to the shore. Have it as a last option when booking, considering the restaurant and room prices it is not a good value.

We have faced A/C technical issue at night 11:30 PM and it took almost one hour to fix the issue by technicians. As building is old, maintenance is required for the rooms. This was the first experience we have ever faced from any Hotel. Apart from this, location, cleanliness, staffs were good.

Wonderful experience but the amenities weren’t working properly . Food taste was good and hygienic. I would recommend it .

We stayed in the resort for 3N and 4Days. We were 2 families, the stay was fantastic, it has good facilities, lush green space, access to beach. The room service was good. Overall a pleasant experience.