이스타나 리조트

I did a last minute booking as it was an impromptu trip. The place has an amazing view and parking ( which is a boon ) . It’s a pure vegetarian hotel and the food quality was good . Service not so much . The room I had booked wasn’t available when we came , so we got bumped up .Happy to have that , we checked in . But after that moment , we kept getting calls from FO to change for the next day . Fed up we changed in the morning . FYI - The Kunchengunja Room had a wonderful view and big beds .But that’s about it ! This upgraded room had NO HEATER! After requesting for an heater , we got the smallest heater in the world and of course we had to request another one . Let me tell you it wasn’t effective . In addition , the geyser wasn’t working in one of the bathrooms . I had a cold shower in the freezing cold ! The room we spent the other 2 nights in had a weird smell from the bathroom , I don’t know if it’s the cleaning material or not . But with two small heaters placed ( which we had to request again ) we were able to sleep peacefully . Overall , I wouldn’t recommend the hotel during peak periods as the staff can’t handle the volume and provide proper service .