누르-어스-사바 팰리스

this is a good old heritage property but there were few shortcomings that there was no hot water in the morning for shower.Bucket was also not there in bathroom.AC was also very old one

Shower without hot water. Cold breakfast, even the fruits and juice were not fresh. Staff was untrained and non responsive.

Overall, my stay had both positive and disappointing aspects. The location of the hotel was excellent, and the rooms were spacious, comfortable, and well-maintained. The staff were courteous, professional, and always willing to assist. Room service was prompt, and the housekeeping team did an outstanding job maintaining cleanliness throughout my stay. However, the swimming pool facilities require much more attention. The pool water was not as clean as one would expect from a five-star property. Additionally, the outdoor shower area and changing rooms were not properly maintained and appeared unclean. I was also surprised to learn that the pool remains closed on Tuesdays, which was inconvenient and not something I had encountered before. Another drawback was that the pool was open to local residents, which diminished the exclusivity and guest experience expected from a luxury hotel. The food quality at the in-house dining restaurant was average and lacked the standard expected from a five-star establishment. It appeared that quality checks by the Chef or Banquet Manager were insufficient. During one of my dinners, I unfortunately found a hair in the food. This incident significantly affected my confidence in the restaurant, and I chose not to place any further dining orders during my stay. The breakfast spread was fairly ordinary and comparable to that of a standard hotel rather than a premium five-star property. While the hotel excels in terms of location, rooms, staff, and housekeeping, the shortcomings in pool maintenance and food quality negatively impacted my overall experience. As a result, I am unlikely to consider this hotel for my future stays.

Noor-us-sabah provides a serene and relaxing stay with scenic lake view and royal ambience. The commendable hospitality of it's courteous and professional staff made our 2 days stay a memorable experience. I would like to especially appreciate Nandkishor ji who smilingly greets & see-off you there. The only thing which was really disappointing was the breakfast buffet. There were less options in the buffet. Moreover nothing was fresh and the taste didn't match the standard of the hotel at all.

The hotel is located next to serene lake. The facilities like swimming area is still under construction. The rooms are spacious. Haven't tried the food.