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I had a one day stay. So the staff was helpful and polite. Facilities were also good. I love to have tea and coffee during my stays so, what I missed in my room was Hospitality tray. Room was clean and tidy but bathroom amenities were missing to be specific towels and hand towels. To say overall it's a nice hotel to stay, food is good, staffs are professional in behavior.

Good Accomodation. Room size is good. Hotel location is just outside the jammu station. Mattress quality is good, cleaniness is also upto the mark. Few things to be improved: bathroom size is small. Door closure of bathroom is not working well. Tv with cable operator not the smart TV. I hope these things will get improved. Hotel buffet is about to try tomorrow- will review it afterwards

Overall stay experience is good Few things need improvement Wifi range sucks inside the room which is being crucial since prepaid sim network are gone once you entered jammu region Bathroom size is small as it should be Tv is not smart - wired with dish

The hotel's location is situated immediately outside the railway station, within the station complex, which experiences considerable congestion. While the room size is adequate, there are noticeable water seepage marks. The staff are very supportive. Overall, significant improvements are needed in terms of the available amenities.

I recently stayed at this hotel and had quite the experience. We booked two rooms for two families, traveling with kids aged 2 and 10, and you can imagine how important it was for us to check in early after a grueling 27-hour train journey from Mumbai. Despite our pleas, we were made to wait until check-in time, which meant sitting like sofa decorations in the lobby for hours. The hotel itself was nice, but the staff, particularly one rude lady, really tested our patience. After spending the night on the train, the last thing we needed was a headache trying to convince someone to let us rest. It was more stressful than it should have been, and a little respect would have gone a long way. Hopefully, they can work on their hospitality because the location is lovely!