르네상스 청두 호텔

Even I chose non-smoking room, I can smell the smoking of cigarettes all over the building. I think the whole building used to be smoking allowed. If you are sensitive about smoking smell, avoid this one. Every room smells. However, I liked the hotel staff service a lot especially 'Francis' helped me a lot to book a taxi to the airport and he kindly offered me to pack the breakfast which I didn't even know it was available. He is proactive for customer service and it was very appriciated!! Thank you.

We booked a 53msq room with lounge access. We arrived late at 11pm. At check in, the staff seemed tired were not proactive. We had to ask about Marriott membership info and the other service that came with our booking. When we entered our room, it was clearly a much smaller room, not what we booked. We called and advise that our room should be larger, the staff that advised that someone will send us a new room key, there was no apologies for this mistake. We waited extensively for someone to send us the new room key, and that was after we called again a second time asking when will the staff be coming up, we were already very tired. Eventually, a staff came up to pass us the key, again there was no apologies for making us wait, neither did him offer to help us with our luggage to the bigger room which was on a different floor. Overall, we were disappointed with the service provided by both staff. Breakfast was good. Location is not suitable for vacationers unless you don't mind to didi everywhere

设施略有陈旧，但房间很大，地铁一号线桐梓林站b口上来步行7-8分钟就到了，距离火车南站仅1站，换乘机场线或者从南站去乐山非常方便；酒店离玉林市区也非常近，地铁可以直达，打车10几元，酒店附近还有李与白包子，袁记云饺，楠火锅，红旗连锁，要买吃的用的很方便，酒店负责打扫卫生的阿姨特别热情，在过道上遇见会主动打招呼

hotel interior looks tired. overall quite a nice n comfortable stay

I love absolutely my open-concept suite, with bathtub & panoramic view! Simply awesome! Service was great too, especially the chamber service lady. Receptionist at check-in was so-so tough. Overall, it's value for money as essentially, my meals from dawn to dusk (supper inclusive :) are well taken care of, with the complimentary Executive Lounge access. They serve decent meals / tea time snacks, cocktail & supper bites too. Great for business travellers - not for sighseeing though. It suits me really well as I just wanna stay-in a chill.