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Upon check-in, I was pleased to find that the room was spacious and even came with complimentary food treats. Unfortunately, my experience was spoiled by the condition of the pillows. When I lay down on the bed, I noticed a strong sweaty odor. At first, I thought it was some area, but after checking more closely, I realized the smell was coming from the pillows. I asked someone else to smell them as well, and we both found that most of the pillows had the same unpleasant sweat odor. Afterward, I even started to feel itchy, which made me question the cleanliness of the bedding. Although the hotel is nice overall, this experience made me doubt its cleanliness. On the positive side, the breakfast was fantastic, with a great variety of delicious food. I hope the hotel addresses this issue so future guests can enjoy an even better stay.

My recent stay at Marriott Jeddah was a mixed experience. While the property is conveniently located—just 10 minutes from the airport and within reasonable distance to Mall of Arabia (a few minutes) and Red Sea Mall (around 15–20 minutes)—there were some inconsistencies that affected my overall satisfaction. I had booked two rooms in the same category, yet the first room assigned to me was noticeably smaller than the second, which felt unfair. Additionally, there was no welcome basket or complimentary items in the room, and the minibar was completely empty. Upon inquiry, I was told that such amenities are reserved exclusively for Titanium and Platinum members, which was disappointing, especially considering that the hotel appeared to be operating well below full capacity. When I requested rooms on the same floor, I was informed that nothing was available—again, surprising given the low occupancy. The breakfast offering was modest and lacked variety, which may not meet the expectations of frequent travelers used to a more extensive spread at properties of this caliber. On a positive note, the front desk staff were courteous and welcoming, and their professionalism is commendable. Just be mindful that the hotel is located on Madina Road, which tends to get quite congested during peak hours. Overall, while Marriott Jeddah has some conveniences and friendly service, there’s room for improvement in consistency, hospitality offerings, and responsiveness to guest preferences.

The property exceeded expectations with its spacious room, making it a perfect choice. The Wi-Fi was reliable, ensuring seamless connectivity during the stay, while the location offered easy access to local attractions. Cleanliness was top-notch, and the staff were incredibly attentive and friendly, enhancing the overall experience. Facilities were well-maintained, providing everything needed for a comfortable stay.

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