더 액트 호텔 샤르자

Ahmad, Shajan, Ahmed, Mustafa, Jasmin, Huzaifa, Karim et Selunith ont été très gentil et serviable, il méritte une augmentation salariale. C'est un bel hôtel et surtout proche de tout, plusieurs mosquée à côté de l'hôtel, chambre très propre, personnel très serviable.

The room was very clean and the size of the room is excellent .The staffs are friendly and helpful. Thank you to Hazm for his support.

The room was clean and spacious.. staff were freindly

Not suitable for business travellers as WIFI range are not good. Even requested service from front desk but they have not provided any solution. So the 2 star is for the wifi only.

Hotel Evaluation Positive Points 1. Location: The hotel is in an excellent location and very close to many services and facilities. 2. Quiet Atmosphere: The hotel is generally very quiet, and most of the guests appear to be families, which creates a comfortable and relaxing atmosphere. 3. Staff: The staff are friendly, helpful, and professional. 4. Room Cleanliness: The rooms are very clean, well-maintained, and tidy. Areas for Improvement 1. Hotel Building and Design: The design of the building, both inside and outside, gives more of an impression of a residential building rather than a hotel. This is particularly noticeable because the reception area is very small and does not create the expected impression of a five-star hotel. 2. Access to the Hotel: The road leading to the hotel is narrow and surrounded by other buildings, which makes access to the hotel by car less convenient. 3. Reception / Drop-off Area: The area in front of the reception entrance is very narrow, making it difficult and inconvenient for guests to drop off passengers and luggage. 4. Breakfast: The breakfast is very basic in terms of variety and selection and does not reflect the expected standard of a five-star hotel. 5. Ventilation in the Breakfast Area: This is one of the most important concerns. There is insufficient ventilation in the breakfast area, which causes cooking smells to spread throughout the area and onto guests' clothes. The smell was strong enough that I had to take another shower and change my clothes after breakfast. 6. Room Sizes: The room sizes are very similar. The standard room is almost the same size as the junior room, with the main difference being the interior design and layout rather than the actual room size. Overall Evaluation The hotel has several strong points, particularly its excellent location, quiet atmosphere, clean rooms, and friendly staff. However, there are some important areas that need improvement, especially the overall hotel design, the small reception area, the narrow drop-off area, the breakfast quality and variety, and the ventilation in the breakfast area. The difference between the standard and junior rooms also appears to be mainly in the design and layout rather than the actual room size.