로얄 M 호텔 후자이라 바이 게완

The location is good right above the mall with large free parking lot. Clean and good facilities. Many staffs are very helpful except the one received us on the first day. It felt like he just didnt care about anything and did the job with least effort. He assigned a room on the second floor, where I believe there are lot many empty rooms. There’s a bar on the first floor and is extremely loud in the midnight. I had to call to change the room when I was woken up by the noise. The staff on duty took action immediately which I’m grateful, but it didn’t need to be like that if the room was not arranged on 2nd floor in the first place.

Great hotel, nice rooms , great location, next to fujairah mall. good price. Although, TV was not working, it is useless. we cannot watch anything. But overall it was a great stay., receptionist staff can be more friendly and should be more warm and welcoming.

Great location, 10-15 min by taxi from etihad rail, clean and comfortable rooms, adjacent to Fujairah Mall. Security, bell boy and house cleaning staffs are polite and helpful. Special mention to Vishal who is very helpful and quick to attend our needs. Front desk not very friendly or welcoming. After a long trip, would be nicer if front desk personnels are warm and attentive to guest needs/requests.

Hotel was in nice location, with direct access to the mall. The staff was friendly and helpful specially the front desk (the Arabic lady) I have enjoyed Jacuzzi & Sauna. I didn't try the food , quite expensive The room was not so cleaned or vacuumed especially under beds. I found hair on the billow from previous guest. Could recommend again , cleaning should be improved.

We stayed here for 2 days and didn't feel it's a five star hotel. Despite our request while booking the hotel for a upper floor with mountain view, we got view of the backside of fujairah mall. For dental kits and water we had to wait for 1 HR approx and call them thrice to remind them. TV was switching on on its own several times & the remote barely worked. Cleanliness was good, breakfast was average. The only good things of the stay was jacuzzi and it was well-connected with fujairah mall.