호텔 온 더 프로메나데

I couldn’t understand why this hotel has such a high rating. I was quite surprised when I stayed there. The entrance area is always noisy. Even though the official check-in time is 15:00, when we arrived around 18:30 they told us that they had not prepared our room with two single beds as requested because they hadn’t read the notes, and instead had set up a double bed. They said they would need another 30 minutes to prepare the room. They did not offer any compensation for this, nor did they even suggest it. The floor where the rooms are located was always noisy or at least that was our experience. The hotel also does not have secure parking. There are only about three parking spots in front of the building and they are always full, so they direct you to park on a side street. In other words, there is no proper parking. The drinking water and towels left in the room were always incomplete. They only leave bath towels and hair towels; you have to specifically request face and hand towels. It definitely does not deserve the price they charge for the stay. The only positive thing I can say is that the location is not bad for someone who specifically wants to stay in Sea Point.