레오나르도 클럽 호텔 데드 시

Food was bad, breakfast/launch/dinner. Room balcony not clean, and lots of birds crap. My child bed was broken. Phone wasn't working, and had cold water shower. Manager said sorry, but there is no other room, and had a bad attitude. Bad bad bad experience. Stay away. At least I had to go swimming in the dead sea. The only thing that was worth the trip.

Listen, bottom line, this is a budget friendly Israeli all-inclusive hotel. Don't expect a 5 star hotel experience. Go in with the expectation that it will not be the best in terms of facilities, cleanliness, up-to-date infrastructure. If you understand this and focus on the positives, you will have a great time. Food was amazing, staff was polite, room and bed were clean and comfortable, balcony and view was amazing, all-inclusive alcohol was awesome, pool and facilities were good and what was expected for the price. My husband and I had a great two day stay and are already talking about coming back with the kids.

The location is perfect. The hotel need to be renovated all over specifically the hallway and bathrooms. Staff is friendly and helpful and food is excellent.

Great service from staff, location to experience the dead was great

Spent a week at this hotel with my older children had 2 rooms interconnected which was great the room was spacious and clean with fabulous view of the pool and sea. We were upgraded after 2 days to another room however the smell of cannabis (not sure if smoked by a guest or staff nearby on the roof) and the noise of the generator was awful so we requested to go back to the original room which was granted and much better. Most of the staff were amazing especially shlomit who was always available whenever needed and made our stay extra special. Tal and ilana at reception were lovely and helpful. Another receptionist (?Liou not sure of spelling) needs retraining extremely rude and just seemed angry at the world not great when you came to relax and have a holiday. In the dining room all staff were so helpful and smiley besides Halaf at breakfast who made the coffee rude and arrogant even when a nice good morning was offered he wouldn't reply and just start your day in a miserable way!! When all you wanted was a coffee! Pool was great large clean and spacious although very cold beach was amazing plenty of chairs throughout and the view was incredible spa was ok but didn't like the murky coloured waters and at times very crowded shame the hot tubs were so small could do with larger ones for the amount of people trying to squish in so stayed away. Entertainment was ok food was a bit repetitive but for an all inclusive overall was tasty and plentiful breakfast was great plenty of hot and cold options. Overall wonderful stay would recommend especially if some staff had extra customer service training it would enhance a future stay as they are the face of the hotel if the receptionist and your coffee maker are miserable every morning doesn't give a good impression for the hotel or start your day the right way which is a shame as everyone else were incredibly helpful.