퀄리티 인 & 스위트

Check in went smoothly. When we got into the room, the TV did not work and the toilet would not stop flushing. Called the front desk and this is the reply, “Ummmmm……………the manager just stepped out, I’ll let him know when he comes back.” An hour later I called back and spoke to a new clerk after shift change. She swiftly moved us to a new room and apologized profusely. This lady had great customer service skills, wish I caught her name. The new room was adequate despite the pair of men’s shorts left on the floor. At breakfast the following morning, we got to witness the front desk clerk (same one who checked us in the day prior) cursing on the phone, slamming the handset down and “daring him to f@cking call back.” There were children besides my own within earshot. I never would have believed it if I hadn’t seen/heard it myself. If all you want is a bed and shower then this place will meet those needs. But don’t expect much more.