수퍼 8 바이 윈덤 플리머스

Each day the hotel goes 1 hour without hot water. They do not inform you of this at check in. We arrived a late check in and I discovered when about to shower. Unacceptable!

After checking in we were told that there was no elevator, so we asked for a first floor room. My wife and I are both 71 years old. We were told that once we were checked in that the room could not be changed, so we had to carry are luggage up and down the stairs. I have never been told before that once I was checked in the room could not be changed. What if the something in the room (such as the air conditioner) was not working, would that mean that we would have to stay in the room anyway? Not Happy

We stay at this hotel twice a year, very Pleased with our stay...First time ever going through agoda, will always go through them from now on.....Very pleased with Agoda.Thank you for saving me almost 60% with our stay!!!

Was charged an extra $100. Mgr said she was told I was smoking Marijuana in my room. I don't smoke anything. I told her to come to room and smell it now. She said her cleaning girl told her last night that it smelled. Finally got her to refund the charge but she sarcastically said I would be rich if I believed everyone who told me they don't smoke marijuana.

When checking in the hotel around 10 pm, there is no one in the front desk, and the staff takes a while to come out, but at least she is friendly. The next morning, I was trying to check out, I knew it was a busy morning, it seems the front desk is doing everything by himself. cleaning tables and refill food. I was patiently waiting without showing any unpleasant. But then he just came back to me shouting" don't you see I am collecting and taking the trash". The way he said makes you feel very uncomfortable. This is not the way to treat your customers.