호텔 디럭스

It's was ok for the price parking was 40 its a block over it wasn't fun walking in the rain in the dark from my car to the lot but it is what it is. Shower can be slippery when 1st getting in the mat was rolled in the corner to prevent mold. My room was VERY cold even though I turned the heat to 83. No microwave in room so if you need dinner eat out as there is also no fridge. Very quiet beds were comfortable and soft

I had a nice stay overall. I wish the staff were more responsive when asking for more towels and such. The telephone didn't work and the messaging concierge system did not work well / their responses were very delayed, so had to go downstairs in person. Besides that, the stay was nice

I love the historic beauty of this hotel, the care of the staff and the lovely amenities. The bathrooms are a huge perk: large, with a window and a full-sized bathtub! There were only two downsides: my room was not cleaned or even straighten or made up (or the trash removed) for the entire duration of my stay (4 nights). When I asked if it could at least be tidied I was told there weren't enough staff to do it, so I left the trash outside the door, and called them to remove it. The other issue is that it's a bit frayed around the edges--the towel handle bar was falling out of the plaster wall in the bathroom, the tub didn't drain fast enough (I took my shower in about 4 inches of water), and there were stains on the closet curtain. I also am pretty sure I booked a Premium Queen and got a smaller room. But it's still a lovely hotel and very good value. I appreciated the $15 coupon for the restaurant too!

It was nice but not nice ya know? The staff was sweet even though something was wrong and took 30 minutes to get us in our room. It was kinda dirty and run down in places. A little smell. I would’ve thought they would upgrade us by it taking so long.

At booking there were issues as agoda charged us twice. It's impossible to get a hold of anyone there, but once we did we were questioned with "how did you get this number" et cetra. It was several calls and emails to have that matter resolved, back and forth with the hotel with both parties telling us to call the other. Check in was lovely. The front desk staff was kind and seemed to care that we were there. We parked in the lot across the street which no longer belongs to the hotel. When we went to move our car the on site security guard offered to "help us out" by comping the $40 and allowing us to park there for the night. Should we have been shocked when our car was broken into the next morning? It did feel like a set up, since the "security guard" was still there and shocked but let us know it happened at 3:01 after a phone call. There were 5 cars in the lot, so you would think he'd have noticed. No one was willing to help, no one was surprised, no one would let us use a broom to clean up the broken glass. It didn't have anything to do with the hotel apparently, only location. Yet the morning front desk gentleman wasn't willing to let us use a broom, nor did he care although there was no one else at the desk. In hindsight, I should have booked directly with the hotel and used their covered parking, for more than double what we paid.