햄프턴 인 로어노크 래피즈, 노스캐롤라이나

The hotel is being updated. The pool area was closed due to construction. We were not notified. My kids were bothered which dampened their spirits. The staff was kind and helpful. They forgot to mention the pool would be closed. Also, they didn't have the proper signs posted for pool hours. 1 sign said open until 10pm. Apparently there is another that said 8pm which I couldn't find. The staff did apologize for the misunderstanding but I don't see any corrections. Rooms were clean and ready on time.

False advertisement of room. Incorrect pictures of our room showing a couch bed. When we arrived hotel said they don't even have rooms like that!! 2 kids ended up sleeping in the floor!!!

Me and my son spent the night at this Hampton Inn. I left my IPAD in the room and realized it 4 hrs later. I called the Front Desk and spoke with the Manager who informed me that they would reach out to the cleaning staff. The Manager also stated," I will call you back with the findings." After several hours, I did not receive a call back to inform me of the findings. I called back again aftyer business hours and spoke with the nights manager and I was informed that it was not found. I understand that this is really my fault, I left it, I was tired and I was still very far from home. I really felt that I would get it back, but not surprisingly, it was not turned in. The room was so-so, most finishes worn, they were in the midst of updating the facilities. I ordered breakfast and the quality was not that good either. I know that I may coming off as hard, but this is a truthful post regarding my stay. Apple products are pretty much paper weights if you do not have the password or biometrics to gain access to the IPAD, so good luck with that! I wish that this post would be different, but it is, what it is.