힐튼 가든 인 페어팩스

Everything was perfect! One disappointment was the shower experience: water pressure was 5 and water flow was 3.5 (out of a scale of 10)

I stayed at here for one Saturday night. There was a wedding party downstairs and it’s very noisy. I asked the front desk staff to switch my room to a higher floor. First, she insisted the party will end at 11:00PM, as if I shouldn’t make big deal of it. I told her that my family just had a long day on a flight and will need to leave early the next day to drive back home. She then tried to switch my room. I was given the option to either stay at first floor room that’s close to the wedding or move to third floor that’s closed to the elevator. I can understand that there is no additional room available, but I’ll at least avoid staying here during the weekend in the future.

I used this hotel on November 4th. I arrived at the hotel at 9:15 p.m. that day and checked in. The name of the employee who was in charge of me at that time was Maryam. Her attitude was that when I checked in, she did not say hello properly and did not make eye contact. I could notice right away from her expression that she did not want to work. I tried not to complain about this. However, the problem came after this. After the check-in, she gave me the assigned room number, and I went to the room that matched it and tried to open the door using the key. But I tried to open the door with the key she gave me, but it did not open. I could even hear someone talking in the room. I went back to the check-in counter and told her about this. But she only said she had the wrong number and did not even apologize. I could feel that she was annoying again in her expression. I was angry about it and asked for an apology for this, but she sighed and told me to simply "go into the right room because I wrote the room number wrong and I will write it right now". If I went to the room with the number she gave me at first and tried to keep the door open, there would have been a big friction with another guest staying in that room. I felt so unpleasant during my stay in this hotel, and I have no intention of using this hotel again.

It’s close to eagles arena where my husband attended his graduation ceremony. Walking distance to the grocery,restaurants,and ice cream shop

Clean, quiet, good location, helpful staff, reasonable price for the area. Problem: at 67 with arthritis and back injuries, it would be great if there was staff to help with luggage