햄프턴 인 바이 힐튼 노스 할리우드

Nice and friendly staff—very helpful for first timers like us. Great location not too far and convenient to park the car at the hotel—there’s plenty space. Not in love with the breakfast so much, but it’s complimentary and included so some toasts and eggs were good enough. I recommended

First of, the rooms were clean and bathrooms visible looked clean. Water pressure is good in the tub. The shower knobs are so hard to turn it’s almost a work out but also dangerous because of the hot water. The bathroom didn’t have shampoo. Had to ask for it and staff seemed confused as to why I was asking. Told them there was none when I checked in. Room service is next day so not very day. No extra trash bags or toilet paper. Had to ring again to guest services for extra personal items and they never came. Had to go down to request a second time. They said they were so busy but no one down stairs!!! Also they had No extra covers. You also need two keys. One for the elevator and the other for the room. It’s an inconvenience!! The elevator won’t go anywhere if you don’t have the key. (I guess for security reasons but one key should be enough) pool had hair floating in water. No jacuzzi!!!! I was bummed. No towels for pool. Had to ask for them to bring some and I had to clean and take out the misterios hair floating. The hotel area is not great either. Kinda iffy and transients around. Oh they charged me $33 for extra hotel fees!! Something to do with a new regularly fee??? And parking is $15 per night. I won’t be staying here again. For what they charge it should have been a better experience. The beds were ok. Not the best. The pillows deflate and no real support. Small closet and refrigerator that does not cool enough. The food was ok. Offered waffles but they didn’t make enough batter So had to wait 20min for new batch to be made. Food was just ok. They do have lots of options and I must say, they ONIy positive was their coffee All in all I wont recommend this hotel. There are better hotels in better areas and you won’t have to keep calling to get things that should have already be provided.

1. You charged me the whole amount before I even left the state of Oregon, when you weren't suppose to charge until I arrived at the hotel 2. Lobby doors should supposedly open with our room key but never worked. 3. Pillows were super flat so called down to ask for more. Was told yes but you have to come get it because im the only one here. Then they "could only find 1 pillow" 4. My claustrophobic wife was stuck in the elevator for at least 20min before someone responded via speaker Resolution "just hit ALL the buttons" 🙄 and for the "inconvenience" we got two free waters 😐 6. Saturday night we came back about 945/10pm and shocker lobby doors wont open, thankfully another guest was coming out. But not ONE employee anywhere in sight. Its was 5 minutes before someone employee comes out slowly walk across the lobby to the reception desk and just asks the guy in front of us "how can I help you"? The staff member couldnt have cared less that guests were standing around waiting and no "sorry to keep you waiting". My bad for thinking that because it had the Hilton name on it that it would be Hilton standards. Price we paid was NOT worth it.

The room has a lot of house flies