엠버시 스위트 바이 힐튼 필라델피아 에어포트

If not for the one rude employee at the welcome desk- our stay would’ve been next to perfect. Not only was she not accommodating- she shouldn’t be in customer service. I wouldn’t mind speaking to someone about that employee.

호텔의 위치는 공항 근처이고 그 주변은 우범지역 입니다. 투숙객의 90%는 흑인이며 대부분의 직원들도 흑인 입니다. 일하는 직원들은 비흑인에게는 불친절 합니다. 화장실의 세면대에는 금이 가있고 룸의 카페트는 더러웠습니다. 가구는 잘 닦지 않았는지 표면이 끈적였구요. Evening Reception 과 아침 식사는 먹을만 하였으나 전반적인분위기가 너무 안좋았습니다. 가격대비 별로예요.

Hotel was very clean and food was amazing

Old. Broken facets and no hot water

Stayed at Embassy Suites Philadelphia Airport over Mother's Day weekend with my fiance and my 12 year old son. It's located on Bartram Ave. The hotel is pretty dated, cracks in our bathroom ceiling that look like they have just been painted over several times. We went to get ice from the machine down the hall, and the entire ceiling above the machine in the back had fallen. There were wet ceiling tiles laying all over the floor with visible mold. We were able to clearly hear other people in other rooms when in the bathroom. My son found old makeup products under the sofa and old food and wrappers under the TV stand. Breakfast was good, lots of options. However there were tons and tons of kids running around being loud and getting in others way while trying to grab breakfast. We tried to use the pool on Saturday, but we walked in and immediately walked right back out. Pool was extremely cloudy. Could barely even see down to the third step. Had all kinds of nasty things floating in it. Also had one of the lights inside it that had somehow come out of the wall of the pool and was just a huge metal light fixture floating by the side with exposed wiring. Told the front desk and they told us that maintenance was on break, they recommended not using the pool but it was never closed. My son was looking forward to swimming and was very let down. We tried again later that night to visit the pool, hoping the issues had been fixed, but we were informed by a staff member that the manager had closed it at 6 or 7pm instead of the normal 10pm closing time due to people ignoring the no smoking/alcohol rule, smoking on the attached outdoor patio and the kids being rowdy and causing issues. Checked out Sunday at 1lam and we asked the front desk if my son could swim since we couldn't the whole weekend. The woman at the desk told us he could swim for an hour and that was it. Pool was still disgusting when we arrived and was still extremely cloudy. Tons of unsupervised kids. Huge puddles of water all around the pool that are a huge hazard. There were popped balloons all over the ground, a pair of underwear left on the floor, tons of other trash and nasty things on the floor. Hot tub looks like it was filled in with concrete. However the site still had it shown as an amenity. The pool bathroom was also unkept and moldy. For the amount I paid for a two night stay, including a $100/night deposit, it was not worth it at all. What looked to us online as a well kept, clean and modern hotel proved to be quite the opposite. The only positive besides decent food at breakfast was the front desk receptionist. She was very personable and sweet. Helped us as best she could.