힐튼 필라델피아 시티 애비뉴

Hotel is nice but recommend do more thorough cleaning for the room. Thanks.

The hotel did not have the correct booking when I booked from Agoda. The hotel also did not register all the payment I processed online. When we finally got that sorted out, the key card reader at the front desk was not working. So we went up to our room but stood outside the door for 10 minutes waiting for security to let us into our room. We never got a working card for our room during our stay.

Clean staff very friendly and helpful

I have never stayed at a Hilton hotel and HAD to clean and sanitize the room. I did on my recent stay. It started out with me giving the cleaning staff the benefit of the doubt. I thought maybe they didn’t see the hair around the vanity in the bathroom. By the time I got to the commode, I was disgusted. The hotel did apologize and offered to switch the room but I had already cleaned so much of the room, I did not want to chance having to do it all over again. They assured me the manager would contact me personally. It’s been almost a week, and I’m still waiting for that call. This was by far the worst hotel stay I have ever had. Had the lack of cleanliness been the only issue, it might not have been that awful. It wasn’t. Annoyed and disgusted.

Nice room, however the smell of marijuana was in the air- everywhere. I did not appreciate having to walk through the hallways with the constant smell of marijuana. The bar was nice, but way overpriced, even for a hotel bar. A friend and I had one drink each and two entrees and the bill was $70!