홀리데이 인, 피닉스-메사/챈들러, IHG 제공

Чисто и достаточно места для семьи из 4 человек, неплохие завтраки и приветливый персонал, неплохая зона бассейна, не работал кондиционер , но нас быстро пересилили в другой номер, второй раз в этом отеле и каждый раз окна выходят на проезжую часть, шумно.

The room was clean. Beds were comfortable. We needed more towels one night and more blankets another night. They were brought to us without any issue and very quickly. Staff were great. Design issues were a problem. The rooms have balconies and they can easily be traversed which might be concerning. But the doors lock securely so it wasn’t a problem. The light, however, could not be turned off. That was irritating. The bathroom is well stocked with Dove liquid soaps, lotions, and conditioner. I loved that. Again, design choices were problematic. The bathroom door is a slider so it isn’t completely private. Worse, it is a frosted glass door. Not private at all. Even worse was the automatic light that switched on every time someone entered the bathroom. Did I mention the frosted glass door? Bright light every time someone went at all hours of the night. The cabinet front was broken so that wasn’t pretty, but forgivable. The doors between hallway and rooms are not at all soundproof. Our room was by the elevator and some guests didn’t understand the concept of quiet hours. My requirements for a satisfactory hotel is someplace clean and safe to sleep. It was clean. It seemed relatively safe. It was not a quiet place to sleep. The deal breaker was the fire alarm going off at 3:00 am our second night. The fire department came quickly and cleared the building within 15 minutes, but that was inconvenient. Climate controlled. No bad smells, comfortable beds, but the decks were just stacked against us to get a good night’s sleep.

nice rooms clean bathrooms

top staying at Holiday Inns. Even if you book a room for more than two people and pay extra for the third person which also includes breakfast, they will refuse to serve breakfast for the additional. You have to extra pay it, even if you show it to them BLACK ON WHITE that you booked THREE PEOPLE INCLUDING BREAKFAST FOR T H R E E P E O P L E!!!! You guys SUCK!!!! Then they are the ONLY chain in the US that will not let you check in earlier than 3PM, they don't even care about who you are, it's a strict NO prior to 3pm. So the entire day is already lost. Also, they will not clean your room even if you request it. NEVER AGAIN HOLIDAY INN, WHAT A PATHETIC HOTEL CHAIN!!!!!

The hotel is located to some of my customers. Staffs are also very helpful. I always stay here whenever I visit Phoenix, unless prices are too expensive.