레드 루프 인 플러스+ 헌츠빌 - 메디슨

The hotel staff needs training on customer service. The daytime front desk lady has a bad attitude. She talks down on you. Housekeeping is lazy. Asked to clean my room, she said tomorrow because they're too busy. It's only 2pm. I've been here almost a week and haven't had my room cleaned once. Then she started telling me how bad her day is getting all the rooms. They are all negative.

Not a great hotel to stay , the people are rude and they lie

The location is great. There's plenty of shopping and food nearby. It was quiet during my stay mostly construction workers staying. The breakfast is pitiful so don't expect much. They only open the office during breakfast and the rest of the time you have to go to the night window. The rooms could use updating but were clean. The pillows are horrible and lumpy and the beds are hard. The biggest problem for me was the location of the fire alarms. They have them installed on the same wall as the bathroom. I take long and hot showers which would cause condensation to get in the fire alarm which would then cause it to chirp every 60 or so seconds for up to an hour sometimes longer. There is no reset. I ended up having to move rooms because of it only to have my new room do the same thing. It's a nuisance. Also the second room I was put in was nicer over all but the bathroom door was messed up and doesn't actually close because it's been kicked in and the shower curtain rod you can tell had been previously ripped out of the wall and I had it fall once while i was showering when i accidentally touched on the curtain.

Room was very clean,quiet. The staff was very polite and friendly with nothing but respect. If I had to choose another room it would be most definitely Red Roof Plus. Madison Alabama

Staff was extremely helpful and very knowledgeable about the situation with the ice storm. Very helpful and friendly. Would give Red Roof Plus in Madison Alabama. 10 plus stars