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I really enjoyed my stay at the Parkview Hotel. My corner room was spacious, comfortable and so inviting. I will definitely visit this hotel again the next time I am in Syracuse.

I had extra charges on my account. I made my reservations through Agoda (couldn't remember when driving home, upset about the extra charges). I had a charge from them and a direct POS charge from the hotel, which the bank handled. The hotel denied it was them, even though the bank statement showed otherwise. The manager seemed to try to help, but kept stating it was from Expedia. I do not know if she was honest in her cluelessness. Expedia told me they're scapegoats all the time. I'm not sure who to believe. The manager showed me an Expedia PARTNER database. I assume it may be a central PARTNER database with Expedia, but she kept saying 'Expedia'. I called Expedia, and they stated it was not from them. Agoda stated they only had the one original charge. I never made a reservation that night with Expedia. I don't care in the end as long as it disappears. However, I am not sure of the honesty there. Next, when we checked in, we were with other families, and we had to wait a long time in the front doorway for someone to come. Then, when 3 of us checked in, we were given a dirty room. The family behind us was given the same dirty room as ours, even though it was STILL assigned to us. The front desk kid said he should fire the cleaning person for lying about the rooms, as he was unprofessional. The cleaning staff is also not the one who put two families in one dirty room. He did give us a clean room after, but I still wonder if that is the direct POS charge from the hotel. I never leave reviews unless it's a great or bad stay. I will stick with Marriott for now and not try to save a buck.

This is the ONLY hotel we will stay at in downtown Syracuse. We ONE time tried to save 20 buck by going to the clarion down the street and was horrified and walked out and went and booked a room here and have been coming ever since. This last trip was our 5th stay here. And every time we are pleased. Housekeeping takes pride in their work because it is ALWAYS clean. Shampoo and soaps provided smell AMAZING. Staff is friendly and helpful. Breakfast is also provided. 10 out of 10. we love this beautiful hotel.

We Stayed at the Parkview to attend a show at Syracuse Stage. The location was ideal, just a short walk to the theater. Our room was spacious and clean, and when we asked for more towels we were promptly given more. The gym area is nice and the free breakfast was a nice bonus. I will stay here again when in the area to see a show.

We stay here whenever we can while visiting our SU student. Always clean, staff always friendly and helpful. A nice piece of old Syracuse history.