수퍼 8 바이 윈덤 먼들레인/리버티빌 에어리어

The breakfasts could definitely be better! But I bet everyone takes extras so it might make it hard. the rooms are clean! But I strongly advise against not having any food in your room & if you do make sure you throw it all away outside. I’ve had ants where I left some food on the nightstand. But after I cleaned up any food at all there were no bugs. As for the front desk one woman works here a lot during the day and she is just the SWEETEST! But I think one of the woman in management or she works for pads she is Sooooooo mean. Like she’s a giant bully she acts like she’s much better than you. I’m going to try and find out her name and I’ll repost.

I did the pre-arrival check-in the night before. I arrived at 6pm and still waited in the lobby for 45 minutes before getting access to my room. One bed had a spring sticking through the middle and the other had a big hump in the middle. No swimming pool as advertised. I could go on…

Upon arrival, I was refused entry due to having a service dog with valid ID and that I was a white male. My real name was not spelled correctly but all other areas were correct, but they still refused to let me stay. When I offered to pay again with cash at the hotel. They refused telling me to get out of there hotel, that they did not want me or my service dog. I called the Mundelein police and filed an incident report number 2024-00017268. They asked the manager to reconsider, but Miss Patel refused. They told me I should contact an attorney about having my civil rights being violated

Thank you

Loved my room and the amenities available. Only issues I had were the lights constantly turning off automatically as we laid in the bed as well as the carpets being so dirty that our freshly washed feet and white socks were terribly dirty only walking on that and that alone. Overall a great stay though