하얏트 플레이스 블루밍턴/노멀

Overall the stay was average my only real complaint was the housekeeping. They never to my knowledge cleaned the room one time we had to ask twice for clean towels. When we checked in we were told that rooms are cleaned every other day we asked for them to clean every day they said they would make a note of it but could not promise it would happen. Other than that it was an average stay

Great hotel in an exceptional area. Close to the train station and trails for walking . They offer a great breakfast. Will stay there again .

The room was filthy with visible stains on the carpet and sofa. Walking barefoot I could tell that it had been a very long time, if ever, that the carpet had been cleaned. Truly disgusting. There was literally dust and debris streaming across the walls above the bed from the heating system. Highly disgusting and not at all what one should experience from a hotel of this purported ranking. On my last night, around 9 PM, The smoke detector in this filthy room started chirping. I reported this to the front desk, and they said maintenance was gone for the day and I would need to switch rooms. Not ideal, considering I’ve been settled in for the three prior nights and was leaving the next morning, so I asked if I could keep my belongings in the present room and just sleep in the other room, to avoid the inevitable packing/unpacking/repacking this would entail. I was told that was not an option, (Why not? I was vacating both rooms the next morning, the chirping room was unusable, and I would be gone before maintenance and/or housekeeping resumed? Why not make my stay a small bit easier and not make their problem overly burdensome on me?) When the front desk delivered the new room keys to me, he said I had one hour to completely vacate the chirping room, as my chirping room keys would no longer work after that. Two notes: 1. Never was either I or the front desk clerk argumentative, rude or unprofessional. 2. The second room did not have nearly the same cleanliness issues, leaving me to wonder if the filthy room is one they routinely assign to Agoda or other third party customers?

Great location! No restaurant or bar on site, but tons nearby. Parking is around corner then across street but I only had one bag so not a big deal. Hot breakfast and clean hotel.

GREAT STAY! ONLY CAVEAT: FITNESS CENTER NEEDS MULTI EXERCISE WEIGHT STATION–